A police officer’s lifeline is otherwise, known as the dispatcher. The telecommunicator or dispatcher is being honored nationwide this week for keeping a “cool head” in a trying situation. Not only do they relay info to an officer and monitor his status, they take calls from the public.
Some are frivolous while others are placed in a fluid high risk situation. Dispatchers have taken calls from children who wonder why a parent is unresponsive.
You can help by calling when there’s a true emergency – a fire, a serious health issue; even someone threatening physical violence. You are asked to try and remain calm and give all necessary information; so help can be sent quickly.